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AS I AM® Privacy Policy

 

Your privacy is important to us. This privacy policy explains how AS I AM Pty Ltd ABN 44164119878 (we, us or our) collects, uses and shares your personal information when you use our website. 

‘Personal information’ is information that can directly or indirectly identify you, such as your name, email address and other contact information.

1. Collection of personal information

We collect personal information from you when you register an account on our website, purchase, return or exchange goods, sign up to receive communications from us, enter competitions or promotions that we sponsor, send us an enquiry or otherwise communicate with us.

This information may include your name, email address, phone number, postal or delivery address and details of purchases made.

If your account is linked to or accessed through third party services such as a social networking services (e.g. Facebook) or a payment provider (e.g. Paypal), we may collect information about you from that service and may combine it with information the you have provided to us.

2. Cookies

Information is automatically collected when you use our website through cookies. Cookies are small text files that are placed on your computer or device. We may use cookies to customise your experience on our website, to provide certain website functionality, to gain statistical information about your use of our website and to serve advertisements to you based on your interactions with our website. You may be able to disable cookies by configuring the settings of your web browser.

3. Use of personal information

We may use your personal information in order to:

    1. process, fulfil and provide you with information and updates regarding your orders and purchases;
    2. improve our website and our customer service operations to improve, personalise and enhance your customer experience
    3. communicate with you, including for product support and marketing and promotional purposes; 
    4. record and respond to queries, feedback and complaints;
    5. perform internal business operations, including to detect and prevent fraud and to troubleshoot and fix technical issues and bugs; and
    6. for other purposes explained at the time of collection or which are required or authorised by or under law, and for which you have provided consent.

4. Sharing of personal information

We may share your personal information with our suppliers or contractors who provide services on our behalf, such as delivery, repair, payment processing, administration, technology, market research, product development and marketing services.

We may share your personal information if required by law, to enforce our terms of use or if we believe it necessary to protect the rights, property or safety of any person.

5. Access and correction

You can access and correct certain account information through our website. We will otherwise comply with your reasonable requests regarding the access and correction of any of your personal information that we hold, as required by any applicable law. We may request verification of your identity before we respond to or process your request.

6. Storage and security

We will take reasonable precautions to safeguard the personal information we collect and protect it from unauthorised disclosure or access. Some of our service providers, such as delivery, customer service, technology or data storage providers may be located outside of Australia and we may need to store, transfer or route personal information we collect outside of Australia.

7. Questions

If you have any questions relating to this Privacy Policy, please contact us by email at info@asiam.com.au.

8. Updates to this Privacy Policy

This Privacy Policy was last updated on 30 August 2020. We may change this Privacy Policy at any time by publishing the changed policy on our website.

 

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